As a corollary to the indispensable nature of internet, the icons of technology are the
unexpected heroes of our times, and names like Mark Zukerberg, Reid Hoffman and
Jack Dorsey are the new conversation starters. These times are filled with
greater flux than any time before it, and at the core of all this rapid change
is fast communication and instant information.
In such fast-changing times, the role of an
organizational leader has become precarious. The experience and education one
garners through the years has been rendered ineffectual in most circumstances.
The decision maker’s challenges are compounded as he makes sense of everyday environmental
upheavals, with a capacity to change business topographies overnight. To seek
opportunities and avert threats in such an environment is no easy task.
Despite this, there cannot be a better time for
business than this. The fortuity hidden in this chaos are immense, as are the
rewards of navigating a smooth course through this turbulence. Though the
excitement and the challenges of this are commensurate, one thing that can be
said in favor of the now is that the
rewards of success can be quite unpredictable, and even unimaginable.
(written in October 2010 and is a part of the forthcoming book Decoding Communications)
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