Friday, May 11, 2012

Understanding 'Popularity' better


(extract from the forthcoming book, Decoding Communications)

A person is said to be popular when that person is perceived as attractive or pleasant, and is widely liked. Popularity is used as a proxy for the publics’ estimate of one’s perceived social rank, and it builds from aspects discussed earlier, like self-worth, self-confidence and achievement. Brands, people, companies, children, even animals, actively seek social inclusion or popularity, and a ‘higher’ social rank. 

The importance of Popularity is reinforced in early childhood, especially in school, where Popularity means implicit inclusion. The other benefits of being popular are also quite evident which include friends, liking, positive reinforcement, building self-confidence. The lack of popularity brings the pain of social exclusion, and being subject to social-meanness or relational aggression, seen most in children who many times tend to be cruel without realizing it (and also in several adults who display aggressive social behavior).

When enough people have a strong positive attraction towards a Brand, it gains ‘Popularity’. A Brand’s memetic acceptance by a significant many, makes it Popular. However, Popularity, this social rank accorded by the audience, keeps changing as it is constantly being re-evaluated. Small wrong actions or even inaction (where action was expected) can diminish Popularity significantly. The key to building Popularity lies in appropriately creating and communicating the Brand Appeal, the intrinsic attraction-quotient that every Brand processes. 

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